Designer + Researcher + Librarian
= Exceptional UX Lead

I apply design thinking not just to products, but to teams, systems, and culture. Because of my natural empathy, I excel at understanding the user as well as fostering team collaboration. I have a M.S. in Library and Information Science, which trained me to assess user needs and facilitate information delivery in many contexts, including great user experience and as well as organizational growth.

I enjoy working with a team of superheroes with whom I can build beautiful ways to access information.

Want to see how I do it? Below are some of my favorite work projects, as well as publications and talks. You can also read more about me.

BigFuture.org Careers section

User research and smart information structure lead to personalized career recommendations

BigFuture.org's Career Quiz

College Board's AP Central

Elevating content with branding that gives users clarity and stakeholders ownership

AP course page on College Board's AP Central site

Infor's user testing community

Three days of live research turns into a 480 person testing community

Infor's pop-up testing lab

Infor.com's improved UI workflow

More information in fewer documents makes cross-functionality more efficient

Documentation with interactive notes for an Infor project

New York Public Library's Support Us section

A strategic redesign increases membership and engagement

NYPL.org Support section page

NYPL.org's first design system

Introducing rapid prototyping and design systems

example of code from NYPL.org's design system

Publications

Talks

Back to top